FAQ
Useful answers.
Clear expectations.
Explore questions about our services, project requirements, pricing and support.
General
Which services do you offer?
Our four areas are B2B Research & Lead Generation, Data Operations, Creative Production and Digital Marketing & Growth. Each area contains individual services, so you can request the work you actually need.
Who can request a project?
Small and growing businesses, agencies and larger organisations can discuss a project. Fit depends on the required skills, volume, permissions and available delivery capacity.
Can I combine services?
You can request related services in one custom scope. We do not currently advertise bundled packages.
How does a project start?
First define the brief, deliverables, schedule, price, permissions and acceptance criteria. Work begins after the required agreement and approvals.
Sales & Data
Can you research a particular county or industry?
Yes, county and industry criteria can form part of the research brief. Specify the geography, organisation types, exclusions and required fields.
Do you provide LinkedIn URLs and verified emails?
These can be requested as scoped fields. The verification method and date should be agreed; no verification process guarantees future deliverability or buyer interest.
Are prospect records guaranteed leads or meetings?
No. Research identifies records that match agreed criteria. Outreach, qualification and appointment handling are separate activities and do not guarantee sales.
Can you clean, enrich or import CRM data?
These are included in our service catalogue. We first agree the source, field rules, access, validation and destination.
Can you scrape any website?
No. Extraction depends on approved access, source restrictions and applicable obligations. Restricted access is not bypassed.
Which file formats can I request?
Spreadsheets, CSV and CRM-ready structures can be discussed. Confirm the required schema and format in the project brief.
Creative & Video
Which video editing services are available?
We currently offer short-form and AI video editing. AI video generation, commercials, product videos and motion graphics are also available.
Do you offer AI video and product ads?
Yes. AI video editing, generation, commercials, product videos, images and motion graphics can be scoped. Generated content receives human review.
What do you need before editing starts?
The brief, brand assets, permitted footage or references, desired duration, aspect ratio and approved copy or claims.
How many revisions are included?
Revision rounds are agreed in the quotation. Changes to the original brief or additional deliverables need a scope review.
How long does delivery take?
Timing depends on duration, complexity, feedback and capacity. A delivery date is agreed before work; no universal turnaround is promised.
Marketing & Pricing
Do you support Facebook and Instagram ads?
Meta advertising, including Facebook and Instagram campaigns, is part of Digital Marketing & Growth. Accounts, budget and creative require approval before launch.
Do you offer email campaigns and cold outreach?
Both appear in the catalogue. Audience permissions, source restrictions, suppression, opt-outs and platform requirements must be addressed before sending.
Can I choose a one-time or monthly engagement?
Yes. The pricing structure supports Starter, Monthly Growth and Custom engagements. The appropriate structure depends on the service and scope.
Are tools, advertising and licences included?
Only when explicitly stated in the agreed quote. Third-party costs and applicable taxes must be identified separately.
Can I pay or book directly on the website?
Not currently. Payment and calendar booking integrations are not connected. Use the enquiry or consultation form and we will review the request before confirming next steps.
Let’s discuss your project.
Tell us what you need help with. We usually reply within one business day.
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