WEBSITE DEVELOPMENT

Website Care & Support
Health checks, repairs and ongoing care.

Support for websites that are already live: identify what is getting in the way, repair agreed problems and keep important website functions maintained over time.

WEBSITE CARE & SUPPORT

Three ways to support a live website.

Start with a health check when the problem is unclear, move into a focused repair when the fault is known, or use ongoing care when the site needs regular attention after launch.

WEBSITE HEALTH CHECK

Find what is getting in the way.

A focused review for a website that is live but may have usability, trust, enquiry-flow, technical or basic SEO issues that are difficult to prioritise from the outside.

Trust and technical basics

Review HTTPS and browser warnings, broken links, obvious loading or responsive issues and other public-facing problems that can reduce confidence.

Enquiry and conversion path

Check forms, contact routes, calls to action and important journeys to see whether visitors can reach the intended next step without avoidable friction.

Prioritised action plan

Separate critical problems from lower-priority improvements so you know what should be repaired, improved or monitored next.

WEBSITE REPAIR

Fix the problems that stop the site working properly.

Scoped repair for known website faults, with the affected path defined before changes are made so approved parts of the live site stay protected.

Forms, links and enquiry paths

Repair agreed contact forms, calls to action, broken links and navigation issues that interrupt important visitor journeys.

Responsive and display problems

Fix scoped desktop, tablet or mobile layout issues, spacing problems, overlaps and interaction faults while preserving approved areas.

Technical coordination

Address agreed SSL, domain, tracking or platform configuration problems where the required access and provider controls are available.

ONGOING WEBSITE CARE

Keep important website functions maintained.

Useful when a live website needs regular attention but not a full-time developer: routine checks, approved updates, small changes and a clear place to report problems.

Maintenance and backups

Carry out agreed CMS, theme or plugin updates and backup checks where the hosting environment and access support them.

Uptime, forms and links

Review agreed website availability and important enquiry paths, forms and links so obvious failures can be identified and escalated.

Small ongoing changes

Handle an agreed allowance of minor content, layout or website adjustments without turning every small change into a separate project.

Start with the live site and the outcome you need.

What to share

The live URL, the issue or maintenance need, screenshots or error messages where useful, the platform and hosting setup, and the main visitor action the site should support.

What to expect

A defined next step: findings and priorities for a health check, a scoped repair plan for known faults, or an agreed recurring care schedule for ongoing support.

Good to know

Hosting fees, premium licenses, emergency development, security incident response, malware remediation, major redesigns and large feature work are scoped separately unless explicitly included.

Choose the support that fits the site.

Starter

A Website Health Check or focused repair with a defined issue, review area and agreed outcome.

Monthly Growth

Ongoing Website Care with an agreed maintenance rhythm, priority checks and a defined allowance for small changes.

Custom

A tailored repair-and-care scope for larger sites, multiple properties, several faults or more complex technical dependencies.

View Website Care & Support pricing ↗

HOW WE WORK

Diagnose, repair or maintain — then verify the result.

01

Understand the site

Confirm the platform, the affected path, the business goal, the access available and whether the need is diagnosis, repair or ongoing care.

02

Work the agreed scope

Review, repair or maintain only the agreed areas while protecting existing approved content and keeping backups or rollback options in view.

03

Verify and report

Check the affected paths or maintenance items, summarise what changed and separate any new findings that need a different scope.

Tell us what the website needs.

Send the live URL and tell us whether you need a health check, a repair or ongoing care. We’ll review the situation and recommend the most practical next step.

Request Website Care & Support ↗Free consultation ↗